Purchase and Return Policy

Effective date: 11/01/19

All orders will be shipped within 7 business days of ordering. Tracking information will be provided where applicable. 

Orders within North America typically arrive within 2 weeks. If after 4 weeks nothing has arrived please contact info [at] fileundermusic.com with email and order details. 

Orders outside North America typically arrive within 4 weeks. If after 6 weeks nothing has arrived please contact info [at] fileundermusic.com with email and order details. 

Refunds are available for unshipped orders. All vinyl sales are final. Clothing may be returned for refund minus the original shipping costs if in unwashed original condition. Return shipping costs are the purchasers obligation. 

In the unlikely event of defective merchandise please email info [at] fileundermusic.com for refund or replacement.